Mr. Michael Gardner
Mr. Gardner has over 12 years of work experience in IT assessment, software selection, users training, support. He specialises in Linux based operating systems installation, support and open source software which includes office applications, ERP, CRM, Document Management Systems and project management applications. Michael has led the business team responsible for delivering large software for telecommunication and service industry. These implementations included customer self care, OSS/BSS integration, Business Intelligence and data warehousing.

Mrs. Meeta Jain
Mrs.Jain, an ex-Ernst & Young and an ex-BearingPoint (formally KPMG Consulting) has over 15 years of work experience in Business Process Management, Requirements Gathering, Large software Selection and Implementation (EAI, ERP, CRM, customer self care, OSS/BSS), Change Management, Risk Management, IT Controls Review, Pre-and Post Implementation reviews.Meeta has successfully delivered large software implementation project (from inception to support). Some of these implementations aimed to transform the business, integrate complex business processes and deliver substantial business benefits. ERPs worked on include Siebel, SAP, Oracle and Microsoft Navision.