Office of the

CEO

Compounded growth stories demand cohesion, higher levels of operational efficiency and newer ways of integrating data across key teams to drive revenue and foster sustainable growth. With the use of AI and ML, organizations can tailor operations to enhance customer experience and analyze data to extract meaningful insights.

In addition to the revenue lens, a strong ESG value proposition will attract top-line growth, better stakeholder perception and investor relations, achieve better access to resources through government support, reduce costs in the long term, and attract talent through greater social credibility.

The CEO office will focus on Revenue and ESG by way of its data driven approach to add value in more ways than one.

Revenue Operations

Harvest Data. Boost Collaboration. Maximise Revenue.

Marketing
Sales
Customer Success
Finance
Have you defined transformation journey within each of your functions?
Are your core teams aligned with each other?
Have you maximized revenue across your value chain?
Have you leveraged managed services to make more effective business decisions?

Our tailored Revenue Operations solution connects the most crucial dots between sales, marketing, customer success & finance to empower your growth.

We leverage industry benchmarked methodologies, coupled with focussed techno-functional capabilities to enable you to scale with confidence.

Kickstarting with a transformation journey, we build a foundation on robust workflows, integrated technology and reliance on data across the customer lifecycle.

Business Transformation
  • Data driven customer journey ‘re-design’ to ensure consistent monitoring and engagement
  • Process transformation & functional design to garner efficiency in operations
  • CRM assessment, deployment and integration to aid data collection and analysis
  • Learning, adoption and change management to increase productivity and counter resistance
Data Strategy
  • Focus on data strategy to ensure highest ROI on your tech stack
  • Organise & centralize core revenue data to leverage insights through a “single source of truth”
  • Leverage advanced tools that can be used to dissect and interpret diverse datasets, and identify patterns that can help guide action
Revenue-Ops-As-A Service

Our managed services support serves as the overarching layer that consistently monitors performance and gathers insights that you can leverage.

  • Ongoing & continuous monitoring of sales performance metrics, customer analytics & revenue attribution analysis
  • Assessment of key performance indicators towards actionable insights
  • Flexible access to workflows, tools, and skilled resources
  • Scale and enhance operations without incurring significant overhead costs and maximize ROI
ESG

Varied Environmental, Social and Governance (ESG) imperatives such as regulatory mandates, industry compliances and investor & stakeholder expectations are propelling current business leaders to assess the cost of inaction respect to their ESG efforts.
Corporate responsibility requires companies to contribute positively to society and the environment while achieving economic growth.

As responsible leaders, there are pertinent questions that need answers as the world sets stage for a climate revolution where we all, in varied capacities, have a crucial role to essay.

A. Conduct Maturity Assessment

We conduct maturity assessments leveraging our industry benchmarked maturity model, that help assess your current standing and operational reality across areas that are relevant and deemed as priority by your organisation in relation to ESG.

B. Define “Future State” Target Operating Model

Based on the maturity assessment, we enable organizations to define strategic & tactical priorities and create a suitable target operating model aligned with key operating elements to effectively measure what matters.

C. Lay the Foundation

We will help build a sound footing for your organization by taking a “data driven approach” towards ESG measurement and reporting thereby paving the way to reduce carbon footprint, improve corporate governance and have an overall positive impact on society.

  • Data Definition

    Define all data points in the organization that will enable you to measure ESG.

  • Data Collection

    Adoption of suitable orchestration platforms and tools to facilitate appropriate consolidation of data across the value chain

  • Data Quality

    Define & deploy frameworks and controls to support appropriate data quality standards

  • Data Integration

    Access and visibility to ESG data to key personnel across the organization by means of an integrated platform.

D. Build the Pillars
  • People - Provide context and education to key ESG undertakings by the organisation. Highlight intended outcomes defined for and reinforce its impact on the organisation workforce and community.
  • Process – Leverage process mining enablers to streamline workflows and facilitate accurate, real-time visibility into their operational processes. This transparency provides fact-based insights, identifies hidden bottlenecks & inefficiencies and ensures adherence to internal policies and regulatory requirements.
  • Technology – Identify, implement, and facilitate adoption of suitable tools and aids, that provides a centralised platform for storing ESG data, enables real time tracking, ensures adherence to regulatory requirements and improves stakeholder communication.

The key is to build reporting frameworks that support consistent monitoring and aid disclosure of data that can enable organisations to demonstrate progress towards their ESG goals.

Case Studies